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Buy Online & Pick Up In-Store For Free!

Shipping & Returns

 

Outdoor Traders, LLC

318 Washington Street Wellesley, MA 02481

Returns & Exchanges
If you're not satisfied with your purchase, send it back for exchange or refund within 14 days from the date you receive it. Returns must be in pristine condition, accompanied by the packing slip. S&P charges are non-refundable. Gift recipients will receive a non-refundable gift card.

Prepaid Return Label
We provide a prepaid return label with all orders* for your convenience. Simply place the return label on the box and drop it off at your nearest shipping location. Your package will be returned to us and we will deduct $15 from your refund amount.

Self Return
Use of the prepaid label is not required. You may send returns using any method you choose. For your protection, please send returns insured, return receipt requested.

Returns via USPS, UPS and FedEx sent to:
Outdoor Traders, LLC 318 Washington Street Wellesley, MA 02481
Please note, the cost to ship an item for return / exchange is the customer's responsibility. If the item is an exchange, Outdoor Traders will ship the exchanged item (s) to the customer via standard 5-7 day UPS shipping without any charge to the customer.

Sale Returns
Sale merchandise must be returned within 5 days from the date of receipt for an exchange or refund. Items returned after 7 days from the date of receipt will be exchanged for a merchandise credit.

Store Returns
Please return your items within 5 days of purchase to the same store location.

Gift Return
When a gift is returned, an OT gift card will be issued to the gift recipient for the amount of the returned merchandise. The merchandise gift card can be used for purchases from OT stores and Catalog purchases. We are unable to honor gift card purchases online. If you would like to use your gift card for an item you have viewed on our website, please call customer service at 781- 214-6799

 

 Shipping


Shipping prices are based on the weight and size of the package, the shipping method, and the shipping address. Outdoor Traders ships within the continental United States, Alaska, and Hawaii.

All orders are shipped within 1 business day of receipt of the order. Orders with Ground Shipping are typically received to you within 6 business days. Shipping prices are based on the weight and size of the package, shipping method, and shipping address. Outdoor Traders ships within the continental United States, Alaska, and Hawaii. Tracking information is emailed upon shipment. Actual shipping charges might differ from estimates during the checkout process and Outdoor Traders may adjust the amount to cover actual shipping fees at our own discretion. Actual shipping charges might differ from estimates during the checkout process and Outdoor Traders may adjust the amount to cover actual shipping fees at our own discretion.

We also offer Free In-Store Pickup. Select this option during your checkout process to pick up your purchase at our shop location at:

 318 Washington St.

Wellesley, Ma 02481

06830